Over the past few years, the professional services industry has been experiencing extensive and rapid change. The customer has become, more than ever, the king. In order to stay ahead of the competition, service providers must invest in closer partner-customer collaboration. In innovative services. In optimized processes. And, not least, in their people, who are their primary assets.
To help them meet these challenges, Delaware Consulting has introduced a solid, flexible and integrated IT solution: SMART Professional Services®. Based on advanced Microsofttechnology (MS Dynamics AX and CRM, MS Workflow Foundation and MOSS), SMART Professional Services® combines deep industry best practices with proven experience. The result is a powerful and versatile end-to-end solution that supports service providers in every step of their operations – from project management, planning, HR and CRM thru’ to invoicing. Handy template deliverables which can easily be customized are part of the standard offering too.
Opting for SMART Professional Services® is also choosing an industry-knowledgeable and trustworthy partner. Spanning more than 25 years, Delaware’s independent business and IT consulting experience has resulted in a field-proven approach to help service providers fully capture the solution benefits. Today and tomorrow.